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DPDP

Rights Portal

Every data principal request in one queue

Access, correction, erasure and nomination requests arrive by email, support ticket and Twitter. The portal turns all of them into one tracked queue with identity verification, SLA clocks and an evidence trail you can hand to a regulator.

Median turnaround
< 4 daysMedian turnaround
Requester satisfaction
92%Requester satisfaction
Missed deadlines
0Missed deadlines
console / rights-portalLive

Rights Portal

Section 11–14 · Core

  • Self-serve portal
  • Identity verification
  • SLA timers
  • Automated fulfilment
< 4 daysMedian turnaround
92%Requester satisfaction
0Missed deadlines

What Rights Portal does

Four capabilities that together close this obligation — and feed the same audit log every other module writes to.

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  • Self-serve portal

    A branded page where people raise and track their own requests, reducing inbound support load.

  • Identity verification

    OTP and document checks confirm the requester before any data moves.

  • SLA timers

    Every request carries a visible countdown, with escalation before the deadline rather than after.

  • Automated fulfilment

    Access and erasure execute through connectors instead of engineering tickets.

  • Nomination handling

    Section 14 nominations captured, verified and honoured, including on incapacity or death.

  • Response templates

    Pre-approved language for each request type, so responses are consistent and legally reviewed once.

From zero to live rights portal

  1. 120 min

    Publish the portal

    A branded page on your domain, linked from your privacy notice.

  2. 230 min

    Configure verification

    Pick OTP, document check or both, per request type.

  3. 31 week

    Wire fulfilment

    Connect the systems that must return or delete data so requests execute rather than queue.

What changes on day one

Without Rights Portal

  • Requests arrive by email and get lost
  • Identity is checked by whoever picks up the ticket
  • Engineering runs deletion by hand, weeks later

With Rights Portal

  • One queue with a visible SLA clock on each request
  • Verification is consistent and evidenced
  • Fulfilment runs through connectors in hours

Common questions

The Act requires response within a prescribed period, and the draft Rules point to a fixed window in days. Our SLA timers are configured to the current position and update as Rules are notified.

Get the DPDP readiness checklist, free

42 questions covering every operative section of the Act. No account needed — tell us where to send it.

Send me the checklist
30 minutes·one real data flow

Ready to Simplify DPDP Compliance?

Most vendors open a deck. We open the product, map one of your real data flows, and tell you honestly how far you are from compliant.

  • No slides
  • No obligation
  • Data stays in India

What the 30 minutes looks like

  1. 0–5Your stack, in your wordsWhere data lands today, and who already owns it.
  2. 5–15One real flow, mapped liveWe connect a sample source and build the map on the call.
  3. 15–25Where you are exposedThe gaps we can see, ranked — including the ones you already knew.
  4. 25–30Effort and costWhat closing them takes, and whether we are the right answer.

If we are not the right fit, we will say so on the call rather than three follow-ups later.