1. Agreement and parties
Who is contracting, and how acceptance occurs.
The contract governing use of the platform — subscription terms, acceptable use, uptime commitments, liability and termination.
Draft outline — not yet legally binding. This page lists the sections this document must contain. The operative text needs your legal entity name, registered address and Grievance Officer details, and must be reviewed by counsel before publication. Send us those details and we will complete it.
Who is contracting, and how acceptance occurs.
Plan terms, renewal, price changes and refunds.
What the platform may not be used for, and what happens on breach.
Uptime commitment, support response targets and remedies.
Limitations, exclusions and the cap on aggregate liability.
Notice periods, data export window and deletion timeline.
Questions about this document? Write to [email protected].